M E N T R A

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AI-powered mental health EHR built for therapists and organizations.

Complete Mental Health Platform

Every Tool a Mental Health Professional Needs — One Platform

MentraNote isn't just an EHR. It's a complete operating system for therapy and counseling practices — AI documentation, telehealth, client management, payments, risk assessment, and compliance, all in one place.

HIPAA Compliant No credit card required iOS & Android apps
🧠
AI Documentation
SOAP/DAP/BIRP in 3 s
💻
Telehealth
Encrypted video sessions
💰
Payments
Stripe-powered, you keep it
⚠️
AI Risk Engine
Real-time client scoring
🫀
Counseling Module
12+ session types
📂
Case Management
Full lifecycle tracking
01 — AI Documentation

Clinical Notes Written in Under 3 Seconds

MentraNote's AI engine transforms session transcripts into fully structured, clinically accurate notes. Stop spending hours on documentation — review, tweak, and submit in seconds.

  • 5 note formats: SOAP, DAP, BIRP, PIRP & GIRP — switch format anytime
  • Real-time transcription during video or in-person sessions
  • Fully editable output — AI is a starting point, you stay in control
  • Custom templates tailored to your specialty and session type
  • Supervisor review & e-signature workflows built-in
  • Version history with edit tracking and full audit trail
SOAP DAP BIRP PIRP GIRP
AI Note Generator
● PROCESSING TRANSCRIPT…
Session 00:47:23 · Anxiety & CBT · In-person
✓ SOAP Note Generated (2.4 s)

S: Client reports significant reduction in panic episodes this week. Sleep improving, averaging 7 hours…

O: Client presented as calm and engaged. Affect was appropriate…

A: Progress noted in anxiety management. Treatment goals partially met…

02 — Telehealth

Secure Video Sessions with Auto-Documentation

Integrated Jitsi Meet video calls — no third-party downloads. Sessions are automatically recorded (with client consent), transcribed, and fed directly into the AI note generator.

  • One-click video sessions — clients join via a secure browser link
  • End-to-end encrypted — HIPAA-compliant video infrastructure
  • Automatic recording & AI transcription
  • Automated reminders via SMS and email to clients
  • Session scheduling with calendar integration
  • In-person and online session modes both supported
Try Telehealth Free
🔒
End-to-End Encrypted

TLS 1.3 + AES-256 on every call

🎙️
AI Transcription

Real-time speech-to-text, auto-formatted

📅
Smart Scheduling

Reminders, recurrence & client self-booking

📱
Any Device

Works on web, iOS, and Android

03 — Counseling Services

Comprehensive Therapy & Counseling Management

MentraNote supports the full spectrum of mental health services — 12+ specialist counseling types with dynamically adapted session workflows and AI-driven risk monitoring.

👤Individual Therapy
💑Couples Counseling
👨‍👩‍👧Family Therapy
🏫Group Counseling
🧒Child & Adolescent
😢Grief & Bereavement
🧨Trauma & PTSD
🚨Crisis Intervention
🧭Career Counseling
💊Substance Use
💪Behavioral Health
❤️‍🔥Relationship Therapy
What Sets Our Counseling Apart
Dynamic session forms — fields adapt per counseling type
AI risk scoring (0–100) after every session
Supervisor override with full audit trail
Goal tracking per session with progress metrics
Counseling → therapy care transitions with approval workflow
Group session management with age-range targeting
See Plans
04 — Built-in Payments

You Earn. You Keep It.

MentraNote's Stripe-powered payment system puts you in full control. Clients pay you directly — not the platform. Set your own rates for therapy and counseling. We take a transparent 1% platform fee per transaction, nothing more.

  • Stripe Connect — PCI-compliant payment processing
  • Set your own rates — separate pricing for therapy and counseling
  • Direct payouts to your bank — no platform intermediary
  • 1% platform fee only — fully transparent, no hidden charges
  • Payment history and transaction reports in your dashboard
  • Optional — enable or disable the payment system at any time
Session Rate (Therapy)$150.00
Platform Fee (1%)−$1.50
You Receive$148.50
100%
Your Money

Funds go directly into your Stripe account — never held by MentraNote

1%
Platform Fee

One flat fee per transaction — no monthly payment add-ons

0
Hold Periods

No funds held — Stripe's standard payout schedule applies

Rate Flexibility

Set different rates per session type, change anytime

05 — Case Management

Full Client Lifecycle Under One Roof

Case management in MentraNote is a structured end-to-end workflow — intake, treatment planning, progress reviews, referrals, and discharge — all with AI-generated summaries and full audit trails.

  • Multi-phase treatment plans with goal milestones and progress indicators
  • AI-generated discharge summaries — document closures in seconds
  • Referral directory — internal and external referrals with tracking
  • Service coordination for multi-provider care teams
  • Case notes, files & attachments in one organized view
  • Crisis & safety plans attached directly to client records
  • Care transitions between counseling & therapy — therapist-requested, supervisor-approved, with notes & sessions following the client automatically
  • Client outcome analytics — PHQ-9/GAD-7 measures tracked over time and rolled up by diagnosis
1
Intake & Assessment

Create case, assign care mode (therapy/counseling), run initial assessment

2
Treatment Planning

Build multi-phase plan with goals, interventions, and target dates

3
Active Sessions

Conduct therapy or counseling sessions with AI risk monitoring

4
Review & Transition

Supervisor review, care transition if needed, plan adjustments

5
Discharge & Summary

AI-generated discharge summary, outcome documentation, case closure

06 — AI Risk Engine

Real-Time Risk Assessment & Alerts

MentraNote's AI scores every counseling session 0–100, flags at-risk clients, and notifies supervisors — all automatically.

LOW
Score 0–39

Client is stable. Continue current treatment plan with standard session cadence.

MODERATE
Score 40–59

Elevated indicators. AI recommends increased session frequency and supervisor awareness.

HIGH
Score 60–79

Risk flags detected. Supervisor notified. AI recommends transition assessment to therapy.

CRITICAL
Score 80–100

Immediate alert. Supervisor override triggered. Emergency care transition workflow initiated.

🔀
AI Care Transitions

When a counseling client needs therapy-level care, AI creates a supervised transition request — pending admin approval — with full clinical justification.

📋
Supervisor Oversight

Supervisors can override AI risk scores, log clinical judgement, and approve or reject transitions — all with timestamped audit entries.

📊
Risk Trend Analysis

View risk score history per client. Spot escalating patterns before they become crises — with session-by-session scoring charts.

07 — Organization Tools

Built for Teams, Not Just Solos

MentraNote scales from a solo therapist to a clinic of 100+. Six distinct roles with granular access controls.

Organization Admin

Full platform control — manage every therapist & client, oversee all therapy and counselling sessions, run org-wide analytics, and meter billing in real time.

  • Roster management — register, bulk-import & invite therapists
  • All-therapists & all-clients directories with archiving
  • Therapy + counselling session oversight & care transitions
  • Case management & competency evaluations
  • Real-time billing & subscription metering (seats, AI, storage)
  • SMS, email broadcast & support-ticket center
Supervisor

Clinical oversight — review & sign notes, run competency evaluations, manage critical incidents and care transitions, and track every therapist's caseload.

  • Note review, e-signature & request-changes alerts
  • Competency evaluations with radar scoring
  • Critical incidents, mandated reports & escalations
  • Caseload capacity, credential & CE-hours tracking
  • Supervision scheduling, hours log & live co-observation
  • Care transition approvals with full audit trail
Therapist

Everything to manage a full caseload — sessions, notes, clients, payments, counseling, and mobile access.

  • AI note generation
  • Video sessions & scheduling
  • Client & case management
  • Stripe payment collection
Client Portal

A guided care journey — join sessions, complete therapist-assigned work, follow your therapy plan, and settle bills, all from web or mobile.

  • In-person & telehealth sessions with reminders
  • My Assignments — homework with upload & submit
  • My Therapy Plan — goals, programme & progress
  • Separate Payments & Bills with payment-plan requests
  • My Progress — outcome scores over time
  • Secure messaging, documents & support
Analytics & Reports

Org-level performance intelligence — session, financial, compliance and client-outcome analytics from live data.

  • Session analytics — volume, completion & no-show trends
  • Financial analytics — revenue, collections & invoice aging
  • Compliance — documentation rates & open items
  • Client outcomes — PHQ-9/GAD-7 deltas by diagnosis
  • Therapist comparison & PDF/CSV/Word export
Support & Ticketing

Built-in support ticket system with AI-suggested solutions, priority detection, and admin-only internal notes.

  • AI-suggested solutions
  • Auto priority detection
  • Internal notes (admin-only)
  • Role-based ticket visibility
08 — Security & Compliance

HIPAA-Compliant from the Ground Up

MentraNote was designed with data security as a first principle — not an afterthought. Every patient record, session recording, and clinical note is protected by enterprise-grade security.

View Trust Center
AES-256-CBC Encryption

All stored data encrypted at rest. TLS 1.3 in transit.

HIPAA Compliance

Full HIPAA compliance including BAA availability and access controls.

Multi-Factor Authentication

2FA for all accounts. JWT-based session management with expiry controls.

Role-Based Access Control

Granular RBAC — therapists only see their own clients, admins control all access.

Compliance Audit Logs

Every action logged with timestamp, user, and IP. Export-ready for compliance.

AWS RDS Infrastructure

AWS-hosted with automated backups, failover, and 99.9% uptime SLA.

09 — Mobile App

Full Power on iOS & Android

The MentraNote mobile app is a complete companion to the web platform — built with Flutter for native performance. Every role gets a tailored experience on the go: therapists, clients, supervisors, and org admins.

  • AI note generation with full format support on mobile
  • Video sessions with Jitsi integration
  • Client portal — assignments, therapy plan, bills & progress in the client's pocket
  • Supervisor tools — competency evals, escalations, caseload & care transitions on mobile
  • Org-admin analytics — session, financial, compliance & outcome reports anywhere
  • Push notifications for appointments, risk alerts & supervision reminders
MentraNote Mobile
Counseling Dashboard
RISK ALERTS
Client A — Score: 72HIGH
Client B — Score: 38LOW
TODAY'S SESSIONS
3 sessions scheduled · 1 AI note pending
New — Clinical Intelligence

Clinical Documentation Refinement Engine

CDRE analyses your notes in real time, catches harmful and non-clinical language, and suggests evidence-based rewrites — all inline, without breaking your documentation flow.

Real-Time Inline Suggestions

As you type, CDRE detects risk phrases, judgmental language, and non-therapeutic wording. Accept, edit, or dismiss suggestions without leaving the note editor.

Risk-Flag Detection

Automatically flags self-harm language, violence indicators, substance references, and legal issues — with CRITICAL / HIGH / MEDIUM severity badges.

Process & Progress Note Separation

Dual-pane editor keeps your private process note separate from the shareable progress note — both encrypted and access-logged.

Live In-Session Audio Capture

Record directly in the browser. Audio is transcribed by Whisper AI and deleted immediately after transcription. Zero audio retained.

Verbal Dictation → Structured Note

Dictate your session recap. MentraNote transcribes and immediately structures it into a complete SOAP, DAP, or BIRP note — ready for review.

After-Visit Client Summaries

Auto-generate a plain-language post-session summary for clients — no clinical jargon. Reinforces key goals, homework, and next steps.

Learns Your Style

An AI That Adapts to Your Clinical Voice

Every time you accept, edit, or dismiss a suggestion, the CDRE updates your Clinician Style Profile. Over time it learns your preferred note length, tone, and vocabulary — producing suggestions that feel like your own writing.

  • Preferred length — concise, medium, or detailed per section
  • Preferred tone — clinical, compassionate, or structured
  • Accepted / rejected pattern memory — stops repeating dismissed suggestions
  • CDRE mode control — org admins can set STRICT, STANDARD, LIGHT, or OFF globally

CDRE in action

⚠ Risk Flag — HIGH
"Client is clearly a danger to themselves" — judgmental language detected.

✓ Suggested rewrite
"Client disclosed thoughts of self-harm. Safety plan reviewed and documented. Risk assessed as elevated."

11 — Why MentraNote

Built Different. Priced Fairly. Owned by Therapists.

See how MentraNote compares to legacy EHRs and standalone AI tools — feature for feature.

10×
Faster Documentation

Average note time drops from 45+ minutes to under 5. AI does the heavy lifting.

1%
vs 5–20% Elsewhere

Most platforms take 5–20% of your revenue. MentraNote takes 1% — and funds go directly to you.

All-in-1
No Tool Sprawl

EHR + Telehealth + Payments + Counseling + Case Management + Risk Engine — one login, one bill.

Feature MentraNote Legacy EHRs Other AI Tools
AI Note Generation (all formats) All 5 formats Manual only Partial
Integrated Telehealth (no extra app) Built-in 3rd party required Not included
Therapist-owned Payments (direct Stripe) 1% fee Platform cut Not included
Full Counseling Module (12+ types) All types Therapy only Not included
AI Risk Scoring (per session, 0–100) Built-in Not available Not available
AI Care Transitions (counseling → therapy) AI-driven Manual Not available
Case Management with AI discharge summaries Full lifecycle Basic Not included
Mobile App (iOS & Android, full-featured) Full-featured Limited Web only
Multi-role Organization Management 6 roles Partial Solo only
Starting PriceFree Trial$200–$800/mo$50–$150/mo

Ready to Transform Your Practice?

Join 3,200+ mental health professionals who use MentraNote every day. Start free — no credit card needed.

No credit card required · Cancel anytime · HIPAA compliant